HELP CENTER
Frequently Asked Questions
Learn more about eligibility assessment, service processes, account management, and data security.
Yes. Users can complete most processes online through mobile devices.
In most cases, users can complete the eligibility assessment within a short period of time.
Available limits are determined based on submitted information and assessment results.
You can submit an account deletion request through the “Delete Account” page.
The platform uses industry-standard encryption and secure storage technologies to protect user data.
The platform follows applicable data protection and financial service regulations.
